Refund policy
THE BUYER, AFTER VERIFYING A DEFECT IN THE RESPECTIVE PIECE UPON DELIVERY, MUST INFORM SLASHCRICKET VIA EMAIL WITHIN 10 (TEN) DAYS. THE BUYER MUST PROVIDE THE REFERENCES AND DETAILS NECESSARY FOR A QUICK ASSESSMENT OF THE DEFECT. SLASHCRICKET ENSURES THAT IT WILL CORRECT ALL DEFECTS RESULTING FROM DESIGN, EXECUTION, OR INSTALLATION, EXCEPT WHERE THE DEFECT RESULTS FROM IMPROPER INSTALLATION, TRANSPORTATION, OR USE, WHICH ARE THE BUYER’S RESPONSIBILITY.
ONCE INFORMED, SLASHCRICKET MUST BE AVAILABLE TO CORRECT THE DEFECT WITH DUE DILIGENCE AND UNDER ITS OWN RESPONSIBILITY. IN THE CASE OF A RETURN AND REFUND, THIS WILL BE EXECUTED USING THE SAME PAYMENT METHOD, WITHIN 10 (TEN) DAYS AFTER RECEIPT OF THE RETURNED PRODUCT.
SLASHCRICKET IS NOT RESPONSIBLE FOR ANY PERSONAL OR MATERIAL DAMAGE OR LOSS CAUSED TO THE BUYER OR THIRD PARTIES, EVEN ACCIDENTALLY, DURING THE USE OF THE PRODUCT OR RESULTING FROM MAINTENANCE EFFORTS. THIS PARTICULARLY REFERS TO SAFETY ISSUES CONCERNING PEOPLE AND PROPERTY REGARDING THE PRODUCTS.